Kilmarnock Estate & Letting Agents

Great from start to finish, the communication was excellent throughout the whole buying and selling journey and they took the stress out of the entire process.

Really disappointed in rental service.
Property was filthy when we moved in and required several things to be fixed/sorted all of which took persistent chasing for over a month/2 months to get sorted. All of the issues had been raised prior to rental agreement and had been agreed to be sorted ahead of our move in date, examples are: a simple lick of paint as walls were filthy, dishwasher needing replaced as broken, oven being cleaned, carbon monoxide alarm being updated as out of date, wardrobe doors, bedroom doors fixed as not able to open/shut)
Luckily we had no problems following this and didn't need to deal with them throughout our tenancy.
When we moved out we struggled to get any communication regarding our deposit despite leaving the property in significantly better condition than when we moved in. After weeks of radio silence we eventually got the deposit back through the Safe Deposit Scotland once the 40+5 default days had passed as per Safe Deposit Scotland policy.

Very disorganised. Despite being told we was top applicants for a property and changing our move in date to accommodate, they told us they 'picked who applied first' because the person dealing with the property was 'off sick'. Our application was slightly later (still on the same day of receiving), was because they had spelt our email address wrong on the original forms they sent to us.

We also had to chase numerous times about the application (after we was told on Friday we were the top applicants), despite being told multiple times we will get a call back.

The lady we spoke to was called Lisa.

I recently sold my home in Alloway through Lomond. I can honestly say I have never had a better experience of selling than I have with them (and I’ve moved several times). They were friendly and professional throughout and made the whole process as easy as moving can possibly be. Rachel was always on hand to answer any queries and provide updates when needed. Would highly recommend them 🙂

Rachael and Lomond Property in Prestwick were brilliant. Rachael went above and beyond in all aspects of the process. Would highly recommend.

From start to finish, our whole experience with Lomond was fantastic! Rachel and Joe went above and beyond to make the whole process feel comfortable but professional. Faultless throughout. Can't recommended enough! Thanks again

Paula is a great to deal with and always on the ball 5 stars to paula

I have placed two applications for two different property's To Let and I have had no response. It only takes a minute to reply by email. Other letting agents have all responded.

After enquiring with a few local estate agents I settled with Lomond. They offered a competitive price and were the most eager to sell my flat. The service was flawless, I had nothing to do and they worked very hard to get me the price that I was happy to accept in a very short timescale. I would highly recommend Lomond and would use again for sure.